All work
Nument Labs

Voicely

Our in-house AI voice agent. It holds natural phone conversations for outbound calls, lead qualification and support.

Type
In-house product
What we did
Design, engineering and voice AI
Platform
Phone calls and web
Voicely website
Voicely on a phone
The challenge

Phone calls are still how most Indian businesses sell and support. IVR menus frustrate callers, and a team can only take so many calls a day. We wanted a voice agent that talks like a person and replies fast enough to feel natural.

What we built
  • Real-time speech in and speech out, tuned for low delay
  • LLM conversations that follow your script and handle real questions
  • Flows for outbound calls, lead qualification and support
  • A sandbox to try an agent before it goes live
The result
~600 msresponse time on live calls
Real voiceLLM conversations, not IVR menus
Built with
Voice agentsLLMsReal-time audioTelephony
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